Datacake - Notice history

All systems operational

GraphQL API - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
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Web Application - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
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MQTT Server - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
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White Label - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
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Reports - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
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Outgoing Webhooks - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
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Outbound Email Sending - Operational

Payments - Operational

Outbound SMS - Operational

Docs - Operational

Notice history

View current status

May 2023

No notices reported this month

Apr 2023

Performance degradation
ResolvedDegraded performance20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The issue has been resolved and we are investigating the performance.

  • InvestigatingUTC

    We are investigating increased latencies with the API.

Mar 2023

Performance degradation
ResolvedDegraded performance1 hour 21 minutes
  • ResolvedUTC

    We have implemented a fix and will continue to monitor the situation.

  • IdentifiedUTC

    After thorough investigation, we have determined that the root cause of the problem is attributed to networking issues associated with the database server. We have reached out to the provider and are actively collaborating to rectify the issue.

  • InvestigatingUTC

    We are investigating increased latencies with the API.

Data processing delays
ResolvedDegraded performance4 hours 12 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Most of the data has been processed, we are still seeing a delay in the execution of rules and are continuing to monitor the situation.

  • IdentifiedUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    Our system is experiencing processing delays. No data has been lost, and the system should be caught up shortly.

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