Delayed email notifications
Betroffen
Teilausfall aus 5:05 PM zu 9:06 PM, Betriebsbereit aus 9:06 PM zu 12:00 AM
- Überwachung · UTC
Email delivery is working again. Since 21:00 UTC, all platform emails are being sent normally again, including device offline notifications, scheduled report emails and rule-based email alerts.
Between about 17:05 and 21:00 UTC, emails were not delivered. We're working with our email provider to find out whether emails from that window can still be delivered. If they can, you may receive some notifications late. If they can't, we'll send scheduled reports from that window again. We'll post an update once we know.
Device monitoring, data collection, rules and all other notification channels worked normally the whole time.
We're sorry for the trouble and will keep monitoring.
- Analyse · UTC
Since about 17:05 UTC today, emails from the platform are not being delivered. This includes:
- Device offline notifications
- Scheduled report emails
- Rule-based email alerts
The problem is with our email delivery provider, and we're working with them to fix it. Everything else works normally: devices are monitored, data is collected and stored, rules run, and reports are generated. Webhooks, SMS and other non-email actions are not affected.
Until this is fixed, please check device status and reports directly in the dashboard. Generated reports can be downloaded from the report page. We'll post an update as soon as email delivery is working again.