Datacake - Delay in delivery of webhooks – Incident details

All systems operational

Delay in delivery of webhooks

Resolved
Degraded performance
Started about 1 year agoLasted about 15 hours

Affected

Web Application

Degraded performance from 9:24 AM to 12:01 AM

MQTT Server

Degraded performance from 9:24 AM to 12:01 AM

White Label

Degraded performance from 9:24 AM to 12:01 AM

Reports

Degraded performance from 9:24 AM to 12:01 AM

Updates
  • Resolved
    Resolved

    The issue has been resolved and all webhooks have been delivered. Sorry for any inconvenience this might have caused.

  • Identified
    Identified

    We have identified the issue and are working on the implementation of a fix. Until then, outgoing webhooks might still be delivered late.

  • Investigating
    Investigating

    We are currently investigating an increased delay in the processing of webhooks, that can also cause other parts of the system to slow down.