Datacake - Performance degradation – Incident details

Performance degradation

Resolved
Degraded performance
Started almost 2 years agoLasted about 1 hour

Affected

Web Application

Degraded performance from 11:30 AM to 12:51 PM

Updates
  • Resolved
    Resolved

    We have implemented a fix and will continue to monitor the situation.

  • Identified
    Identified

    After thorough investigation, we have determined that the root cause of the problem is attributed to networking issues associated with the database server. We have reached out to the provider and are actively collaborating to rectify the issue.

  • Investigating
    Investigating

    We are investigating increased latencies with the API.