Datacake - Notice history

All systems operational

GraphQL API - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Web Application - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

MQTT Server - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

White Label - Operational

100% - uptime
May 2022 · 99.98%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Reports - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Outgoing Webhooks - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Notice history

Jul 2022

Performance degradation
  • Resolved
    Resolved

    While the initial incident on our service provider is still not fully resolved, our systems have caught up, so we are closing this issue.

  • Investigating
    Investigating

    We are investigating increased latencies with the API. It seems the issue is related to an ongoing incident with one of our server providers.

Jun 2022

Performance degradation
  • Monitoring
    Monitoring

    Our service provider has implemented a fix for the issue and is monitoring the situation closely. Thank you for your patience, and we will post an update as soon as the issue is fully resolved.

  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    Due to an outage of an external service Datacake depends on, we're currently experiencing higher latencies and timeouts. We are working with the vendor on a solution.

May 2022

White Label API partially not available
  • Resolved
    Resolved

    We have successfully resolved the issue, which was caused by a bad configuration of one component.

  • Investigating
    Investigating

    We are currently investigating this incident.

SSL issues reported
  • Resolved
    Resolved

    We have confirmed that the issue is resolved.

  • Monitoring
    Monitoring

    We have identified and mitigated the issue and continue to monitor the situation.

  • Investigating
    Investigating

    We are investigating reports of SSL certificate issues on our main API.

May 2022 to Jul 2022

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