Datacake - Networking issues with server provider – Incident details

All systems operational

Networking issues with server provider

Resolved
Partial outage
Started about 3 years agoLasted about 5 hours

Affected

MQTT Server

Partial outage from 9:48 AM to 3:02 PM

Reports

Partial outage from 9:48 AM to 3:02 PM

Updates
  • Resolved
    UTC
    Resolved

    DigitalOcean have rolled out a fix to their redundant networking equipment. Their engineering team will continue monitoring to ensure stability.

  • Identified
    UTC
    Identified

    Our server provider Digital Ocean is having global networking issues right now. While most users don't seem to be affected, the platform might produce timeouts for some.
    DigitalOcean is working on the issue, with updates being posted to https://status.digitalocean.com/incidents/q4b09b022nmh

    Once the issue is resolved completely, we will update our own status page accordingly.