Datacake - Performance degradation – Incident details

All systems operational

Show current status

Performance degradation

ResolvedPartial outage53 minutes

Affected

GraphQL API

Partial outage from 8:24 AM to 8:52 AM, Operational from 8:52 AM to 9:18 AM

Web Application

Partial outage from 8:24 AM to 8:52 AM, Operational from 8:52 AM to 9:18 AM

  • ResolvedUTC

    The issue has been resolved and all systems are operating normally. We are working with our managed database provider to identify the root cause. We apologize for any inconvenience caused.

  • MonitoringUTC

    The issue with the database server has been resolved and services are being restored. We will continue to monitor the situation.

  • IdentifiedUTC

    We are currently experiencing an issue with one of our primary databases and are actively working to resolve it. Thank you for your patience.

  • InvestigatingUTC

    We are investigating increased latencies with the API.