Delay in delivery of webhooks

Resolved

Degraded performance

Started over 2 years agoNovember 28, 2023Lasted about 15 hoursNovember 28, 20239:24 AMNovember 29, 202312:01 AMUTC

Affected

Web Application

MQTT Server

White Label

Reports

Updates

Resolved
November 29, 2023 at 12:01 AMUTC
Resolved
November 29, 2023 at 12:01 AMUTC
The issue has been resolved and all webhooks have been delivered. Sorry for any inconvenience this might have caused.
Identified
November 28, 2023 at 12:52 PMUTC
Identified
November 28, 2023 at 12:52 PMUTC
We have identified the issue and are working on the implementation of a fix. Until then, outgoing webhooks might still be delivered late.
Investigating
November 28, 2023 at 9:24 AMUTC
Investigating
November 28, 2023 at 9:24 AMUTC
We are currently investigating an increased delay in the processing of webhooks, that can also cause other parts of the system to slow down.

Datacake - Delay in delivery of webhooks – Incident details