Datacake - Delay in delivery of webhooks – Incident details

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Delay in delivery of webhooks

ResolvedDegraded performance14 hours 37 minutes

Affected

Web Application

Degraded performance from 9:24 AM to 12:01 AM

MQTT Server

Degraded performance from 9:24 AM to 12:01 AM

White Label

Degraded performance from 9:24 AM to 12:01 AM

Reports

Degraded performance from 9:24 AM to 12:01 AM

  • ResolvedUTC

    The issue has been resolved and all webhooks have been delivered. Sorry for any inconvenience this might have caused.

  • IdentifiedUTC

    We have identified the issue and are working on the implementation of a fix. Until then, outgoing webhooks might still be delivered late.

  • InvestigatingUTC

    We are currently investigating an increased delay in the processing of webhooks, that can also cause other parts of the system to slow down.