Datacake - Data processing delays – Incident details

All queues have been processed. We are still investigating the root cause for the unusual buildup and have already taken measures in the form of automated scaling to prevent such situations from happening again in the future.

Most queues have been successfully processed. However, MQTT and outgoing Webhooks are still experiencing delays. Our teams are working to resolve these remaining issues as quickly as possible.

We have identified the issue to be related to certain background workers not functioning as expected. We're actively working on implementing improvements to optimize their performance and resolve the issue.