Datacake - GitBook services unavailable – Incident details

All systems operational

Show current status

GitBook services unavailable

ResolvedMajor outage8 hours 25 minutes

Affected

Docs

Partial outage from 8:26 PM to 3:37 AM, Major outage from 3:37 AM to 3:40 AM, Operational from 3:40 AM to 4:52 AM

  • ResolvedUTC

    This incident should be fully resolved. We are continuing our monitoring on the security incident more recently.

  • UpdateUTC

    Both app and public content components are operational.

  • MonitoringUTC

    The incident has now been mitigated and all published content, editing, and Git services are back up. We are continuing to monitor and will post a detailed post-mortem in the next 24 hours.

  • IdentifiedUTC

    We’re currently investigating an issue affecting logging in to the GitBook app via SSO, as well as published sites that use authenticated access. Users may be unable to sign in, and visitors to authenticated sites may be unable to load content. Public sites are not affected and are loading as normal. Our team is actively working on a fix and we’ll share another update as soon as we have more information.