Datacake - Data processing delays – Incident details

The processing queue has now fully cleared, and all system metrics look healthy.

No data was lost during the incident. We apologize for the inconvenience and will publish a detailed technical postmortem soon.

We have identified and resolved the root cause of the delays. An internal metrics exporter was placing additional load on the processing queue.

We have implemented optimizations and are already seeing a significant performance improvement. The remaining backlog is still being processed, and we will provide another update once the queue has fully cleared.

No data has been lost.

We have identified the cause of the delays and implemented corrective measures. The fix has improved processing, but the existing queue backlog is still being cleared. Delays in data ingestion therefore continue at this time.