Datacake - Partial Outage - EU1 Region (The Things Industries / Datacake LNS) – Incident details

All systems operational

Partial Outage - EU1 Region (The Things Industries / Datacake LNS)

Resolved
Partial outage
Started 10 months agoLasted about 18 hours

Affected

Datacake LNS

Partial outage from 10:10 AM to 1:22 PM, Operational from 1:22 PM to 4:24 AM

EU1

Partial outage from 10:10 AM to 1:22 PM, Operational from 1:22 PM to 4:24 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident affecting the EU1 region of The Things Industries (TTI) — and consequently the Datacake LoRaWAN Network Server (LNS) — has been resolved.

    TTI has confirmed that services in the EU1 region are fully operational again. LoRaWAN data ingestion and related functionality have returned to normal.

    We will continue to monitor system performance, but no further impact is expected.

    For reference, see TTI’s incident report: https://status.thethings.industries/incidents/8bvwyj791rrm.

  • Monitoring
    UTC
    Monitoring

    The Things Industries (TTI) has implemented a fix for the issue affecting the EU1 region. Both TTI and Datacake are now monitoring the situation to ensure full recovery of all affected LoRaWAN data flows.

    We will continue to observe system performance and provide further updates if necessary.

  • Investigating
    UTC
    Investigating

    We are currently observing a partial outage impacting the EU1 region of The Things Industries (TTI). This affects both the Datacake LoRaWAN Network Server (LNS) and customers who operate their own TTI instances in the EU1 region.

    As a result, some LoRaWAN devices may experience delayed or missing uplinks until the issue is resolved.

    The incident originates from TTI’s infrastructure. For the latest updates, please refer to their official status page: https://status.thethings.industries/incidents/8bvwyj791rrm.

    We are monitoring the situation closely and will update this post as more information becomes available.