Resolved
Performance degradation

Started
March 13, 2023 at 11:30 AM
Status
Resolved after about 1 hour

Impact

Degraded performance
Affected
API
Web Application
  • Resolved
    March 13, 2023 at 12:51 PM

    We have implemented a fix and will continue to monitor the situation.

  • Identified
    March 13, 2023 at 12:14 PM

    After thorough investigation, we have determined that the root cause of the problem is attributed to networking issues associated with the database server. We have reached out to the provider and are actively collaborating to rectify the issue.

  • Investigating
    March 13, 2023 at 11:30 AM

    We are investigating increased latencies with the API.